Shipping & Delivery

Where we deliver

We deliver across India. We do not currently ship internationally.

Dispatch time

Orders are packed and handed to a courier within 1–2 business days of payment being confirmed. Orders placed on a Sunday or a public holiday are dispatched on the next working day.

Delivery time

Once dispatched, most orders arrive within 3–7 business days. Remote pincodes can take longer. These are estimates from the courier, not guarantees — weather, strikes and local restrictions can delay a parcel, and we will tell you if we learn of a delay.

Shipping charges

• Flat ₹50 on orders below ₹799
• Free shipping on prepaid orders of ₹799 and above

The charge that applies to your order is shown at checkout before you pay.

Tracking your order

We dispatch every parcel by hand rather than through an automated courier integration. When your order goes out we record the courier and the docket number, and email them to you. You can track the parcel on that courier’s own website using the docket number.

Wrong or incomplete address

Please check your address and pincode before paying. If a parcel is returned to us because the address was incorrect or nobody was available to receive it, we will contact you to arrange redelivery; the second shipping charge is payable by you.

Damaged in transit

If your parcel arrives damaged, email support@rovique.in within 48 hours of delivery with photos of the packaging and the product. We will replace it or refund you — see our Refund & Cancellation Policy.

Contact

For anything about a delivery, write to support@rovique.in or call +91 00000 00000 with your order number to hand.